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Five account controls

Tools that keep SuperGames Casino a pastime

Play only from 18+, and every account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set your limit
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The essentials, laid out plainly

Reading this takes a minute and leaves you knowing who to call and what you control.

ItemDetail
Minimum age18+
Licence heldMalta Gaming Authority, MGA/B2C/547/2019
National registerBetStop
National Gambling Helpline1800 858 858
Limit questions by email[email protected]
Backing you up

Control you keep from the first login

How much am I willing to spend?

Capping what you can put in keeps a session inside your budget, so switch it on before your first deposit rather than after a costly night.

Small loss now, big loss avoided

This stops the evening once your net losses reach the figure you chose, worth enabling if you know a losing run tends to pull you deeper.

Check the clock

A quiet notice appears at the interval you pick, so turn it on when you play late or need to keep track of the time.

A pause after a heavy month

Taking a break freezes your play for the duration chosen, useful when stress or a busy stretch makes stepping away the calmer choice.

Distance you choose to keep

A longer block closes the door on play for the period you select, fitting when you want a real separation rather than a short breath.

Quick walkthrough

Set your cap before you play

Use these steps on a quiet evening, before you deposit anything, when the figure is still yours to choose.

  1. 1

    Which menu holds limits?

    Log in and open your profile area, where account settings sit apart from the game lobby. Check you are on your own single account before going further.

  2. 2

    The limits tab

    Choose the limits section and look over the options shown. Each one is separate, so nothing here changes your play until you decide.

  3. 3

    Spend versus loss versus time

    Decide whether the cap covers deposits, net losses or session length, or choose more than one. Pick the measure that matches what you want held back.

  4. 4

    Choose how long

    Select the period the cap applies to and the amount or interval. Read it back once, because the figure shown is the one your account will follow.

  5. 5

    Your cap is now live

    Confirm the change and wait for the account to show it as saved. A screen that still reads unchanged means the step did not go through, so check once more.

A guardrail for the household

Keeping play to adults only

Ask for the ID check early
Adults only, at 18 and above, is the rule at registration. Send proof of identity and proof of address when asked, as they are checked before the first withdrawal clears.
Open by accident becomes closed by default
Install blocking software on any shared computer, tablet or phone, and lock the settings with a password the younger ones do not know. A blocked device removes the temptation in the first place.
When the concern is someone else
Talk to your relative without blame, then ring the National Gambling Helpline at 1800 858 858 yourself. Their counsellors advise family members too, at any hour, at no cost.
If the fun has gone flat

A pause and a firm stop

Hours back in your week
Choose a time-out inside your casino account and access closes for hours or days, while your balance and settings stay untouched. It starts from the account tools and ends on its own when the period runs out.
A line that holds for months
Self-exclusion in the casino account locks access for a long stretch and is not undone early, however the day feels. Set it from the same account tools; when the term ends, your account reopens and marketing stays off until you choose otherwise.
Put your name on BetStop
BetStop is the Australian Government register run by ACMA, with a minimum of three months and up to a lifetime. Apply at betstop.gov.au in about five minutes and you may nominate someone to support you; registered people cannot bet or open accounts. betstop.gov.au
When it feels too big

When you want to talk it through

Talking costs nothing, stays confidential, and no one at the other end is judging the night you had.

  1. 1

    National Gambling Helpline

    Call or message the National Gambling Helpline at any hour of any day for free, confidential counselling and self-help tools, plus a directory of services near you. Relatives can use it too. 1800 858 858 gamblinghelponline.org.au

  2. 2

    Gamblers Anonymous Australia

    Join a Gamblers Anonymous Australia meeting in person or online to sit with other people who gamble and share what has worked, with relatives welcome at the support meetings. gaaustralia.org.au

  3. 3

    National Debt Helpline

    Ring the National Debt Helpline on weekdays from 9:30 to 16:30 for free financial counselling, so gambling debt gets a plan instead of another late night of worry. ndh.org.au

An early warning

Before the fun narrows into a need

Noticing one of these early is easier than fixing it later, and the fix can be as small as a limit.

Catching these signs early keeps a pastime from becoming a habit you carry around all week. Setting a deposit limit or taking a short pause is a solid first step, and neither one says anything about you.
Signs worth a second look
Read the list slowly and see whether any line sounds like your own week.
  • Chasing a loss with a bigger deposit
  • Spending money meant for bills
  • Hiding your play from people close to you
  • Playing longer than you planned
  • Thinking about the game at work
  • Borrowing to keep playing
  • Feeling flat until the next session
Six plain answers

What stops play and what only pauses it

What changes when I take a cooling-off period?
+
Your account stays open but play is switched off for the stretch you select, so nothing is lost and no funds are touched. When the period runs out, play becomes available again without you having to ask anyone.
Why do I need to prove I am over 18?
+
Casino play is reserved for adults, so the check confirms the legal_age minimum before any money is staked. It also keeps your account and payouts protected under your own name.
My partner plays too much, can you advise me?
+
The National Gambling Helpline takes calls from relatives as well as players, on 1800 858 858 at any hour. Its counsellors talk through what you have noticed and point you to local services near you.
Can a self-exclusion be lifted sooner?
+
No. The block lasts the full stretch you agreed to and cannot be cut short by asking support. For Australian players the national register BetStop runs its own minimum terms, with early cancellation handled only under its rules.
Are the money settings in the phone version too?
+
Yes. Limits sit in the same account area in the mobile layout, so deposit and loss caps can be chosen from a handset. The change saves the moment you confirm it.
Is a limit fixed once I confirm it?
+
No. You can lower or raise any cap later from the same part of the account, and the new figure replaces the old one. Choose it away from a session in progress, so the number suits a normal week.